Customer Service

Please fill the form for service or sales inquiry. Our team will contact you back between 24 hours.

You can also send us an email at cocobaebeauty@gmail.com

IMPORTANT: Due to the high volume of orders, we can not be tracking everyone’s information. We are NOT responsible for your order after it leaves our warehouse. Please make sure you track your package as soon as we send out your tracking information. Lost or stolen packages are NOT covered by our warehouse. However, we will do our part in helping you follow a case with USPS or UPS

All damaged/missing or wrong items must be reported to us within 4 days of receiving your package. Keep in mind, that items shipped using a mail forwarding service are not eligible for replacements of any kind.

we hope you understand and we thank you for your business 🤎

After an item has shipped all sales are final.
we are NOT responsible for lost or stolen packages.
please be patient orders take 3-10 business days during the holidays the exact day of arrival depends on your local post office.